Last Updated: 12 March 2026
At iCraft Trading, we aim to provide high-quality trading tools, services, and resources. This Refund Policy explains the conditions under which refunds may or may not be granted for purchases made through our website.
Most of the products and services offered by iCraft Trading are digital in nature, including trading bots, software access, educational materials, and other online services. Due to the instant delivery and accessibility of digital products, all purchases are generally non-refundable once access has been granted or the product has been delivered.
If our platform offers subscription-based services, users may cancel their subscription at any time. However, cancellation will apply to future billing cycles only, and refunds will not be issued for the current or previous billing periods once the service has already been accessed or used.
In the event of duplicate transactions or accidental payments, users may contact our support team. After verification, we may issue a refund for the duplicate charge if the request is submitted within a reasonable timeframe.
If you experience technical issues that prevent you from accessing our services, please contact our support team. We will make every effort to resolve the issue as quickly as possible. Refunds may be considered only if the issue cannot be resolved and the service remains inaccessible.
Refunds will not be provided in the following situations:
To request a refund, please contact our support team with the following information:
iCraft Trading reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated revision date.
If you have any questions about this Privacy Policy, you can contact us:
Disclaimer : Trading in financial markets involves risk and may not be suitable for all investors. iCraft Trading does not guarantee profits or specific trading results.
